Without fear of reprisal, voice grievances regarding treatment or care, changes in policy and service, or other comments to:
Attn: Clinical Director
Heathrow Surgery Center
942 International Parkway Lake Mary, FL 32746
Phone: (407) 794-9717
Fax: (321) 307-2139
If you wish to file a complaint against a licensed health care facility regulated by the Agency for Health Care Administration, please contact us at 1-888-419-3456 / 800-955-8771 Florida Relay Service (TDD number) or use our Licensed Health Care Facility Complaint Form: https://apps.ahca.myflorida.com/hcfc/
A complainant may provide their name, address, and phone number to the Department. All complaints are confidential.
The Office of the Medicare Ombudsman
https://www.medicare.gov/basics/your-medicare-rights/get-help-with-your-rights-protections
or 1-800-MEDICARE.
